Customer Reviews

Overall rating: 4.9 / 5 from 442 reviews.

I've been looking for this exact cutting and shape of pants for so long, and I'm so glad I found it in Mute by JL! The design and cut at the back really complement my hip, and this pants are my go-to for semi-casual wear. I'm also very satisfied with the customer service. Even though it took me a few weeks to receive the order, the owner communicates the shipping expectation well and promptly over the emails.

I have been searching for the perfect high neck/racer front style tank top for about a year and a half and I’ve finally found it!! It’s so soft but not synthetic and really comfortable and flattering! 10/10

The store is adorable with the most stunning selection of clothing. I'll definitely be back to buy my next piece!

After discovering your SOHO store last year, I visited again this spring and had a great experience. Shopping there is akin to having a personal stylist. Cassie invited me to try on a few pieces I admired, and then encouraged me to put on the the dark navy GV wool jacket. The coat is a work of art - unique and yet incredibly functional. It is beautiful, comfortable and stylish. My only regret is that I live in a 4 season climate and will only be able to wear it 6 months out of a year.

I absolutely love this brand. Period. This jacket is a standout piece that instantly elevates a simple outfit. The cropped trench silhouette feels modern and fashion-forward, while the classic beige tone keeps it timeless and easy to style. The oversized collar adds drama and structure, giving it a polished, expensive-looking finish. What makes it especially strong is the balance of proportions- the cropped length works beautifully with high-waisted trousers, creating a long, clean line. The relaxed sleeves and tailored details keep it from feeling too stiff or traditional. It’s the kind of jacket that looks effortless but intentional.

Very happy with this purchase, the turtleneck is both comfy and chic. The subtle sheerness adds a breathable, elegant touch, gently revealing the skin in a refined way.

I would have bought three colors if the beige one had my size. I Love its design & how soft and warm it feels to wear.

This coat is so cozy and spacious, I also love the giant pockets in the front which I stuff to the brim. Feels super high quality as well like I'm wearing a giant piece of felt.

The Lyric Sculpt Drape Wool Pants by MUTE by JL are beautifully tailored with a luxe drape that feels both structured and comfortable. Flattering, timeless, and effortlessly chic—an instant wardrobe staple.

Nice warm and cozy and stylish.

I came into the store and fell in love with the jacket. I wanted a warm wool jacket with some flair to it to become my staple jacket and this has quickly become it

Wore these with thermal tights and knee high boots today in chilly SF and felt great! I love how it looks like a skirt but has the ease of movement of trousers. I could go to the park for birdwatching in the morning and visit a vintage fair in the afternoon while looking good. :)

Love these pair of pants! worn it for over a month now and for the price it's so worth it. Has it's own style, good material, easy to maintain (no need to really steam it since it's so baggy, it hides wrinkles well). I'm 5'6", 120lbs, 26in waist and it fits me well. A little baggy at the waist but that's just the style of the item.

So comfy and durable! Love the shape and color.

I love these pants. They look so chic, and the fabric is so soft and warm.

Love this place. I need to go back for a pair of boots I fell in love!

Love my coat!!

Looove it! So soft and chic

I love the pants. Great fabric. Such a cute cut. I am bummed that the pant hook came off the first time I wore them.

I adore the jacket. The material is wonderfully soft yet structured enough to be warm and produce a very tailored silhouette. I got compliments from my 24 year old son on my "nice outfit!" The shopping experience was personal and friendly. Cassie (sp?) was delightful - helpful, insightful and did not hurry us at all (my partner was with me). My only regret is that I was visiting the city and can't shop in person more often!

Bought all three colors (black, grey, beige) - love them all. Super comfortable to wear and fits perfectly into a casual or more formal outfit.

I am so in love with these pants and have had several people ask where they are from! I wish I had purchased a few more pieces!

The absolute perfect barrel jeans! I got them tailored at Mute by JL and they go with every look. I was searching for barrel jeans for a while but felt like I looked like a clown in them, but these were just perfect! So comfortable and stylish.

Love it! Feels good quality and goes with everything.

This dress brought me into your store like a magnet. I put it on and instantly fell in love in it. It’s sexy, stylish and understated all at the same time. It’s my new favorite dress. Thank you!

The perfect effortless chic look! :)

These jeans are amazing!

I love this shirt so much!

Such an amazing staple in my wardrobe! 10/10!

Warm coat- so many compliments- everyone thinks it’s chic. It’s very rich looking. The staff is also super kind and cool

Loved it

Great, exceptional in quality.

Discovered this brand whilst in NYC and loved literally everything! My gilet is lovely and has such a luxe feel! Cant wait to get my hands on more pieces

Nice

質感很好

Fantastic fabric and quality!

Great pants. A little long for pettie. The one thing that upsets me is the sewing of the hooks when it arrived.

I absolutely love it !

Nice cut. But too long for 5'3. Would be nice to have pettie sizes.

Can not stop wearing this warm gorgeous jacket!